Frequently asked questions (FAQ)

  1. Choose your dates and tour on our website
  2. Make reservation, pay safe online. You will get confirmation about your booking.
  3. Get ready for the adventure.

Amount of max person / actitivity has been informed in activity product info. If you would like private tour, we would be happy to tell more.

You need to bring your basic winter clothes with you.
Northern Ligths Riders tours include warm clothes, warm shoes, overall, hat, balaclava, gloves.

Don’t worry, we know the arctic weather conditions and have all You need!

Cancellation policy has been informed in your booking confirmation. Please feel free to contact us.

Northern light is a natural phenomenon, unfortunately we are not able to predict. The best time to see the northern lights is when the sky is clear from clouds. Some people also said that aurora comes out when temperatures are colder. It needs all factors match, the most important is that it requires a lot of luck from you.

Our guides will do their best leading you to chase Aurora, so there is no refund in this case.

We have sent you all info in your booking confirmation. Please check the document. If you still have questions, we would be happy to help you.



American Express

SEPA DIRECT Payment from your bank account

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If you like to pay with cash, please book your tour by using contact form or email